Shipping & Payment

Effective Date: September 3, 2025

At DOKAWORLD, we aim to deliver fast and reliably. All orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF).

1. Order Processing

Processing days: Monday–Friday
Same-day processing cutoff: orders placed before 2:00 PM (Glendale, California, PT) are processed the same business day; after 2:00 PM — next business day
Preparation & dispatch time: 1 business day
Orders are not processed on weekends or U.S. holidays

2. Shipping Options & Rates (U.S.)

Standard Shipping — 3–5 business days — $15.00
Expedited Shipping — 2-3 business days — $20.00
Priority Shipping — 1-2 business days — $25.30

Delivery times are counted from the moment of shipment and shown in business days. Actual availability may vary by destination; the final rate appears at checkout.

3. Shipping Area

We currently ship within the United States.

4. Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched.

5. Payment Methods

We accept the following secure payment methods:
- Apple Pay
- Google Pay
- Shop Pay
- Visa, Mastercard, American Express, Discover
- PayPal

All card payments are processed securely via Shopify Payments. You will be charged at the time of purchase. Refunds are issued to the original payment method.

6. Delays & Address Issues

Carrier delays or incorrect addresses can affect delivery times. If your package is delayed or lost, please contact us at support@dokaworld.com.

7. Contact

MTD Inc. / DOKAWORLD
Email: support@dokaworld.com
Address: 10427 North Street, Suite 101, Fairfax, VA 22030, USA
Phone: +1 (301) 664-2522